LiveIndependent restaurants · France & the UK

Take orders on your own website, run them from your kitchen

Pickup, delivery and dine-in on your own domain. A new order appears on the kitchen screen with a sound, you tap once to accept it, and the ticket prints itself. We set the whole thing up with you and keep the menu updated, for a flat monthly fee, never a cut of the order. The only per-order cost is your card processor's own fee, paid straight to them.

Trusted by independent restaurants across France and the UK. See who uses OrdMeal.

https://app.ordmeal.com/orders
Example data
Live orders
Example restaurant · London
Real-time
Today
£2,847
▲ 18.2% vs avg
Orders
73
▲ 11
Avg ticket
£32.00
▲ 4.1%
Prep time
14m
▼ 2m faster
#1284
Margherita pizza, Caesar salad Sophie M. · just now
Delivery£32.40New
#1283
Pad thai, spring rolls × 2 Marc L. · 4 min
Pickup£24.80Preparing
#1282
Beef burger meal, milkshake Aisha K. · 9 min
Dine-in · T6£18.50Ready
The Product

One platform. Front of house, back of house, and everything in between.

From the moment a customer lands on your site to the moment the kitchen prints the ticket, every step is yours to control.

01 · Online menu

We handle menu setup, so you can focus on service.

We structure your menu around your service flow as part of your setup. Categories, options, allergens and dietary labels are all handled for you. Customers order from a clean storefront, and later menu changes are included.

  • We upload and structure your menu around how you serve
  • Ongoing menu updates included, no charge per change
02 · Kitchen Display System

The line never has to look at a printer ribbon again.

Mount a tablet over the pass and OrdMeal turns into a Kitchen Display System. Cards flow left-to-right as the order moves from accepted to preparing to ready. Tap once to advance. A sound plays for every new ticket. If the tablet goes offline, we'll alert you.

  • Offline-screen alerts, so a dropped tablet never hides a ticket
  • Real-time sync: no refreshing, no double-tickets
03 · Admin dashboard

The numbers your accountant asks for, before they ask.

Revenue, average ticket, top products, service-type mix, hourly heatmap, trend comparison vs. last week. Export a clean CSV or a branded PDF whenever your accountant asks. A daily digest lands in your inbox at midnight, so you never have to open the dashboard.

  • Daily, weekly, monthly and custom date ranges
  • Hourly heatmap, so you can see when to staff up
What you get

What a service looks like on OrdMeal.

Ten things that happen in a working week, and what you do about each one. All of it is in the one plan, and we set it up with you rather than handing you an empty dashboard.

A customer orders on your site
They pick pickup, delivery or dine-in on your own domain, under your branding, and pay by card. The order arrives as yours, not as a marketplace booking.
The ticket reaches the pass
It appears on the kitchen tablet with a sound. One tap accepts it, one tap marks it ready, and it moves across the board as service goes on. If the tablet drops off the network you get an alert.
The receipt prints itself
The moment you accept, the ticket prints on the counter printer. Bluetooth, network and HTTP-bridge models, including Star Micronics and Epson TM, and it retries if a print fails.
A dish sells out mid-service
Switch it off from the dashboard and it disappears from the storefront straight away. Same for prices, option groups, and the 14 allergens and dietary tags on each item.
Friday gets busy
Set prep time so the kitchen is not promised more than it can cook, close delivery zones you cannot reach, and let customers book slots ahead. Opening hours and holidays live in the same place.
You open a second site
Each location keeps its own branding and menu while you watch orders and takings for all of them in one dashboard.
Half your customers read French
Menu content exists per language, prices and dates follow the locale, and your team can use the admin in English or French.
Your accountant asks for the numbers
Export CSV or PDF covering revenue, average ticket, service-type mix and top products by quantity and by revenue. A digest lands by email each day without opening the dashboard.
You want to run an offer
Create a promo code instead of rebuilding the menu or discounting every item.
Someone asks you to delete their data
Export or erase that customer's records from the dashboard. Card payments run through your own PCI-compliant provider, and the data is backed up daily.
Why direct ordering matters

Get discovered on marketplaces. Get loyal on your own site.

Marketplace apps like Deliveroo, Uber Eats and Just Eat are good at putting you in front of someone who has never eaten with you, and they charge a commission on each order for it. A regular who already knows what they want costs you that commission every time. OrdMeal is the channel you own, for those orders.

Single sites, groups of two to ten, and dark kitchens running several virtual brands all work the same way.

What a restaurant gets on its own OrdMeal ordering site
Where the order is placedYour own domain, under your own branding.
What each order costs youNothing to us. Your card processor's own fee is the only per-order cost, and it goes straight to them.
What the software costsA flat monthly fee per restaurant, the same for every location.
Who holds the customer's detailsYou do. Orders and customer records sit in your dashboard, and you can export or erase them.
Getting it runningWe build the menu with you and keep updating it afterwards, at no charge per change.
In the kitchenA tablet shows each ticket with a sound, one tap to accept and one to mark ready, with an alert if it goes offline.
At the counterTickets print automatically on Bluetooth, network or HTTP-bridge printers, including Star Micronics and Epson TM.
Changing the menuPrices, option groups, availability and the 14 allergen and dietary tags update on the storefront instantly.
More than one siteSeparate branding and menu per location, with one dashboard across all of them.
LanguageMenu content per language, locale-aware prices and dates, and an admin interface in English or French.

From our restaurants

“Our menu has plenty of extras and meal choices. Customers can select what they want without us having to clarify every order.”

My Naan Tacos
Pricing

One plan. Everything in. No surprises.

There is one plan and everything is in it, including the kitchen display, the setup we do with you, and a custom domain for your first year.

OrdMeal — full platform

Everything in the product. Unlimited orders. Unlimited menu items.

UK pricing
£39/ month per restaurant

Based in France? Contact us for euro pricing and setup.

14-day free trial · no card required · cancel any time. Every location is the same price. Running more than 5 locations? Get in touch and we'll work out the right pricing with you.

  • Unlimited online orders
  • Kitchen Display System
  • Thermal printer integration
  • Custom domain, first year included
  • Menu setup & ongoing updates handled for you
  • Secure card payments
  • English & French support
  • Full analytics + exports
  • Promo codes & discounts
  • Daily report emails
Book a free demo
● Secure payments● GDPR-ready● Cancel any time
Frequently asked

The questions restaurants actually ask us.

Does OrdMeal work for restaurants in France and the UK?
Yes. OrdMeal supports independent restaurants across France and the UK, with hands-on onboarding and ongoing support for both markets.
Can I still use Deliveroo, Uber Eats or Just Eat?
Yes. OrdMeal does not replace those platforms unless you want it to. It gives your loyal customers a direct way to order from your own website, so you keep more of the margin on repeat orders.
Do I pay commission on each order?
No. You pay a flat monthly software fee, not a percentage of every order. The only per-order cost is your card processor's standard payment-processing fee, which is paid directly to your processor. We never take a cut.
Does OrdMeal support English and French?
Yes. OrdMeal supports English and French, with per-language menu content for teams and customers across France and the UK.
How is pricing handled in France and the UK?
Pricing is published in GBP for UK restaurants. If your restaurant is based in France, contact us for euro pricing and setup.
Can I use my own domain?
Yes. Your restaurant takes orders on its own website or custom ordering domain, so customers order on your brand rather than on a marketplace. A custom domain is included for the first year with your setup.
How long does setup take?
Setup is guided and we handle the onboarding with you. Timing depends on your menu size, payment setup and delivery options. Once those are confirmed, we do the build rather than leaving it to you.
Which thermal printers do you support?
Bluetooth, network IP, and HTTP-bridge printers, including Star Micronics, Epson TM series, and most ESC/POS-compatible models. Tickets print automatically the moment you accept an order.
Book a free demo

Stop paying rent to a marketplace. Open your own front door.

Tell us a little about your restaurant and our team will set up a short walkthrough covering pickup, delivery, kitchen tickets and printing. Prefer to look around first? View the live demo.

  • See OrdMeal running with a real restaurant menu
  • Walk through orders, the kitchen display and receipt printing
  • Get a clear setup plan and pricing for your restaurant